Join our mission at R.E.P.R.E.S.E.N.T
Join a revolution, not just a company. We’re on a mission to reshape the way accountancy operates, and we’re looking for people who want more than just a job. We want people who want purpose, growth and the chance to make a real impact.
This role is based in South Africa and supports UK clients and internal UK practice operations remotely. You’ll be part of a collaborative, fast-moving team where organisation, professionalism and attention to detail really matter.
If you enjoy keeping things running smoothly, supporting people behind the scenes and being a key part of a growing business, we’d love to hear from you.
Your role in the Revolution
- Act as a first point of contact for clients by phone, email and, where relevant, video call.
- Support the onboarding of new clients, including gathering information, issuing paperwork and coordinating setup processes.
- Manage AML and compliance administration in line with internal procedures and regulatory requirements.
- Maintain accurate client records, databases and CRM systems.
- Handle professional clearance processes and the transfer of client records.
- Liaise with HMRC and Companies House in relation to registrations, correspondence and general administrative matters.
- Monitor shared inboxes, respond to routine queries and ensure messages are directed and actioned appropriately.
- Chase clients for records, outstanding documents and other information required by the practice.
- Support workflow coordination across the team to help ensure deadlines and client commitments are met.
- Assist with billing administration, invoice follow-up and credit control where required.
- Provide day-to-day administrative support to Managers, Directors and wider team members.
- Prepare documents, letters, forms and standard correspondence accurately and in a timely manner.
- Maintain internal administrative processes and support continuous improvement in practice systems and ways of working.
- Assist with meeting coordination, diary management and other general team support tasks where required.
- Ensure all work is completed accurately, professionally and in line with practice standards.
Expertise you bring
- Previous experience in an administrative role within a UK accountancy practice, tax practice or professional services environment would be highly beneficial.
- Experience supporting client onboarding, compliance administration or general practice coordination would be advantageous.
- Familiarity with HMRC, Companies House and standard accountancy practice processes would be useful.
- Strong organisational skills with the ability to manage multiple tasks, deadlines and follow-ups.
- Confident written and verbal communication skills, with the ability to deal professionally with clients and colleagues.
- High attention to detail and a reliable approach to handling records, documentation and compliance-related tasks.
- Comfortable using Microsoft Office, shared mailboxes, CRM systems and digital document workflows.
- Experience with accountancy software such as Xero or payroll systems such as BrightPay would be beneficial.
- A relevant administrative, business or finance qualification would be advantageous, although practical experience is equally important.
- Proactive, dependable and able to work independently while also supporting a wider team.
Your skills for success
- Professional and client-focused in your approach.
- Calm under pressure and highly organised.
- Comfortable working in a remote or distributed team environment.
- Strong follow-through and accountability.
- Able to keep things moving behind the scenes without losing accuracy.
What you’ll get
The essentials
- Salary: R 237 000 – R 284 000 pa
- Performance-linked incentives
Perks you’ll enjoy
- Welcome Pack: Start your journey with us with a branded welcome kit.
- Birthday Leave: Celebrate your special day with a day off.
- Team Bonding and Celebrations: Enjoy events and shared moments that bring everyone closer together.
- Work-Life Balance: Flexible ways of working that help you balance personal and professional life.
- AYO (Are You Ok): Our mental health programme supports your wellbeing through practical resources and support.
- PAL (Peer-Assisted Learning Programme): Get support from a colleague who will help guide you through your early days and set you up for success.
- I am NextGen – The Future of Accountancy: Access real opportunities to learn, grow and advance, including support for accounting qualifications and development in future-focused skills, including AI.
- Annual Performance Reviews: Your contribution is recognised through performance-based reviews and opportunities for progression.
- Culture Rhythm: Be part of a dynamic, collaborative culture built on respect, open communication, continuous learning and shared success.
- The Underdog Project: Take part in our charity initiatives supporting young adults and children.
Additional information
- Location: South Africa
- Working hours: 10:00 to 18:30 SA Time
- Annual leave: 20 days
- Public holidays: 12 public holidays across UK and SA
- Working model: Hybrid model
We can’t wait for you to join the Revolution
We aim to respond to every application. Due to application volumes, some responses may take a little longer, but we appreciate your patience.
See you on the other side!
Team R.E.P.R.E.S.E.N.T
